Wednesday, November 28, 2012

The Truth About Home Appliance Warranty Expectations


Shopping for home appliances can be a tricky affair. There is always the risk of buying an appliance that is faulty. The fault may not be evident at the time of purchase and may only come to light soon after the appliance has been put to use. This is when the importance of an appliance warranty becomes apparent
Expectations with home appliance warranty should be in line with the type of warranty accompanying the appliance. There are several types of warranties including manufacturer's and seller's warranty, just to mention a few. A shopper should not expect to have an appliance serviced by the manufacturer if it was not under a manufacturer's warranty. Many at times, a home appliance warranty company will not cover an appliance that has a manufacturer's warranty.
Terms and conditions of a warranty agreement should be the guiding factor for formulation of any expectations with home appliance warranty. Many at times, the warranty will have a service charge clause. Most appliance owners tend to ignore this clause as it is usually in fine print. The individual will therefore expect to have the appliance serviced for free during the warranty period. It is always a problem explaining to clients that they should pay for servicing when at the back of their minds they know that the appliance is under warranty. Ignoring terms and conditions of the agreement results in the client having false expectations with home appliance warranty. It is especially important to understand the limitations of the agreement before formulating any expectations.
In the event that legitimate expectations with home appliance warranty are not met, an individual can always take legal action against the warranty provider. Shoppers should always have it in mind that the warranty is not a favor from the manufacturer or the seller. The warranty is a legal agreement and both parties are legally bound to its provisions. Not many people think of seeking legal redress when manufacturers or dealers fail to meet their end of the bargain in relation to a warranty. It would however be a good idea if the occurrence is repeated with future appliances.
It is necessary to keep expectations with home appliance warranty as realistic as possible in order to avoid disappointments with the warranty company. A client should not expect the manufacturer or seller to provide free servicing for appliances damaged out of negligence. Many people will usually expect that a warranty will cover all the possible scenarios that may come up. This expectation is greatly misguided.
A reputable dealer or manufacturer will always meet the expectations of his or her clients. It is unreasonable to expect that a backstreet appliance dealer will keep his or her word relating to the warranty. Dealers are usually out to make profits and they can raise the expectations of a customer with false information just to make a sale. One should never have any positive expectations with a warranty if he or she bought an appliance from a dealer of bad repute.

Tuesday, November 13, 2012

Welcome to my new blog!

Hello to all, my name is Greg Dansby and I am starting my blog on appliance reviews. I have been through my fair share of unreliable household appliances in my life, so I created this to help anyone who has gone through the arduous process of purchasing or replacing appliances for their home. I am a freelance writer, so if you are interested in me writing a guest blog post, please contact me at my email (appliancereviewer117@gmail.com).

Thanks!
- Greg Dansby